When it comes to being a head chef or restauranteur, the primary goal is to give each and every customer an exceptional experience, every single time. Happy customers equals good reviews, return custom, and essentially determines the success of a business. To make sure that customers’ needs are met, …
The hotel management business is undergoing something of a revolution. One is the arrival of short let sites like AirBnB. There is one area where this model will never compete with traditional hotels – customer experience. The desire to present a better experience while simultaneously improving the workflow of the …
Efficient kitchen management is essential for any restaurant that wants to thrive in a competitive market. It’s vital for survival and growth when you consider that more than 86,000 restaurants participate in a UK restaurant industry that is worth more than £38 billion. The challenge for any restaurant owner or …
Point of sales systems, more commonly referred to as ‘POS’, has changed the way that the hospitality industry does business with their customers. In addition to providing customers with a better, more streamlined payment experience, you can also maximize your sales by adding diversity to your accepted payment methods, promote …
KDS by Posera, a kitchen display system, is an ordering and information screen based in the heart of your kitchen restaurant that increases speed and efficiency while eliminating some of the more frustrating elements of using a basic order printer. Kitchen display systems are quickly becoming an essential part of …